Make sure the Bluetooth adapter for your computer is attached and turned on, and that the device is turned on and discoverable.Make sure the device is turned on and that the batteries don't need to be replaced.
When the device is found, select it, and then click Next.Į. Follow the rest of the instructions in the wizard. If computer doesn't recognize the Bluetooth enabled device.Ī. Click the Start button, click Control Panel, click Hardware and Sound, and then click Bluetooth Devices.ī. Select the device that's not working, and then click Remove.Ĭ. Click Add, press the reset button on the device (or make it discoverable following the manufacturer's instructions), select the My device is set up and ready to be found check box, and then click Next.ĭ. If the device is not found, repeat the previous step. Method 2: Refer to the following suggestions. If the above method does not work, go to next method. Method 1: Run the fix-it suggested below and check.īluetooth devices do not work correctly on a computer that is running Windows 7: I would suggest you to follow the steps provided below and update us on the status of the issue. Have you made any recent changes to your computer? 2. I would appreciate if you could answer the following questions:ġ. I understand that you are unable to connect the Bluetooth speakers to HP Laptop. Thank you for contacting Microsoft Community.
